Data usage

The processing carried out by M-TEC responds to an explicit, legitimate and determined purpose, which is based on the performance of the contract, compliance with a legal obligation, consent or even legitimate interest. Depending on the relationships we have, we use your personal data to:

• Manage the customer relationship;
• Manage orders and provide technical support;
• Respond to your requests; 
• Track your applications; 
• Improve and develop new products and services;
• Communicate about our company and our products; 
• Facilitate and improve navigation on the Site; 
• Comply with our legal obligations, resolve any disputes and enforce our contracts.

When the processing of personal data is based on your consent, you have the right to withdraw it at any time.

Data sharing

M-TEC may be required to provide certain data to public authorities, when they so request, or as part of its legal and regulatory obligations. In such cases, only the information specifically requested is communicated.

M-TEC may communicate your personal data to its business partners, technical service providers, whose intervention is strictly necessary to achieve one of the aforementioned purposes.

M-TEC ensures that these third parties process your data in such a way as to guarantee its integrity, confidentiality and security.

Your data will not be transferred for purposes other than those described in this Policy, except with your express permission, which may then be withdrawn at any time.

International data transfers

M-TEC can transfer your data internationally. In this event, we ensure that the transfers are made with the utmost respect for your rights. Thus, there will only be a transfer outside the EU if these strict conditions are met:

• if the European Commission has issued an adequacy decision, recognizing in this country a level of protection of personal data equivalent to that provided for by EU legislation,
• if the level of protection has not been recognized as equivalent by the European Commission, we rely either on a derogation applicable to the situation (explicit consent, necessary for the performance of a contract, etc.), or on the implementation of one of the appropriate safeguards to ensure the protection of your personal data (standard contractual clauses approved by the European Commission, binding corporate rules).

Data retention

M-TEC undertakes that the data collected will be kept in a form allowing your identification for a period that does not exceed the period necessary for the purposes for which this data is collected and processed.

This data may also be kept for the purpose of complying with a legal obligation or to demonstrate proof of a right or a contract.

Data security

M-TEC implements appropriate technical and organizational measures, with regard to the nature of the data and the risks that their processing entails, to preserve the security and confidentiality of your personal data and, in particular, to prevent them from being distorted. , damaged, or that unauthorized third parties have access to it.

These measures may in particular include practices such as limited access to data by the personnel of the services authorized to access it because of their functions, contractual guarantees in the event of recourse to an external service provider, studies of the impact on the life privacy, regular reviews of our privacy practices and policies and/or physical and/or logical security measures (secure access, authentication process, backup copies, anti-virus software, firewalls, etc. ).

Your rights

In accordance with the Data Protection Act and the GDPR, you have the following rights:

• Right of access (article 15 GDPR) and rectification (article 16 GDPR)
• Right to erasure of your personal data (Article 17 GDPR)
• Right to withdraw your consent at any time (article 13-2c GDPR)
• Right to limit the processing of your data (Article 18 GDPR)
• Right to oppose the processing of your data (article 21 GDPR)
• Right to portability of the data you have provided to us, when your data is subject to automated processing based on your consent or on a contract (article 20 GDPR)
• Right to lodge a complaint with the CNIL (article 77 GDPR)

These rights can be exercised, by simple request by e-mail to the address contact@m-tec.fr, or by post to M-TEC, 3 RUE DU CHATEAU D'ALIGNY 49320 GENNES-VAL-DE-LOIRE, indicating your contact details (surname, first name, address and a copy of a signed identity document).

To find out more about your rights, you can also consult the website of the Commission Nationale de l'Informatique et des Libertés, accessible at the following address: http://cnil.fr.

Contact details of the Data Protection Officer (DPO)

For all requests for information concerning this policy and for any information or exercise of your rights on the processing of personal data managed by M-TEC, you can contact our data protection officer (contact@m-tec.fr) by accompanying your request with a copy of proof of identity.

Changes to this Policy

M-TEC may modify the data protection policy. We will ensure that you are informed of these changes, in particular by a special mention on our Site.